Performing Factory Reset of IXM devices from IXM WEB

Applies to

TITANTOUCH 2SENSE 2MERGEMYCROMERGE CR
All DevicesAll DevicesAll DevicesAll DevicesAll DevicesAll Devices

Description

IXM WEB allows the administrator to restore factory defaults of various settings on IXM Devices.

Reset Settings to Factory Default from IXM WEB

  • Click TOOLS tile >> Factory Default app that will redirect to the Factory Default window.
  • Select the settings which need to be reset and click Reset.
  • Upon completion of the process, application will show success message.

Reset User Groups

  • Click Reset User Groups and the application will display the following reset confirmation message.
  • Click Reset and the application will remove all the user groups from the device. Upon completion of the process, application will show a success message.

Reset Settings to Factory Default from Device LCD

  • Swipe to the Reset app. Tap on the Reset icon. The device will prompt for device security authentication prior to opening the app.
  • Tap on Set Factory Defaults.
  • Tap on Reset to confirm the reset.