Search Device through Manual IP Address using IXM WEB

Applies to

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All DevicesAll DevicesAll DevicesAll DevicesAll DevicesAll Devices

Description

Users can use manual device discovery functionality in two ways.

1. Using IP range of the device(s) – User can provide IP address range to discover devices in the network.

2. Using specific IP address of device – User can use specific IP address to find devices in the network in case of a static IP (which is known to the user).

Search Device Using IP Range

  • Click DEVICES tile -> Register Device app. Application will redirect to the Device Discovery window.
  • Provide the Start IP, End IP and Port as per device search requirement. Also, toggle “Search on SSL” to ACTIVE if Device is in SSL mode and click Search.
  • After 100% completion of the progress bar, the application will show the Device list. Devices which are already registered are shown with “registered” status and unregistered devices show the “Register” option. If “Search on SSL” was activated, then the devices must show with “Secure Ethernet” for Comm Mode.

Search Device Using specific IP address

  • Click DEVICES tile -> Register Device app. Application will redirect to the Device Discovery window.
  • Provide Start IP and Port. (There is no need to provide the End IP of the device). Also, toggle “Search on SSL” to ACTIVE if the device is in SSL mode and click Search.
  • After 100% completion of the progress bar, the application will show the device details. If “Search on SSL” was activated, then the device must show “Secure Ethernet” in Comm Mode.

FAQs

1. Who can search for devices in IXM WEB?

All IXM WEB users who have access to the Device Tile can search for Devices in IXM WEB.

2. What will happen if I provide the same Start IP and End IP?

IXM WEB will consider it as only one IP and will try to discover a device with the provided IP in the network.

3. Does IXM WEB accept Start IP and End IP from different networks?

No, IXM WEB can only accept IP addresses which are from the same network.

4. I have provided valid Start IP and End IP but still IXM WEB is not able to discover any device.

In IXM WEB, the manual discovery of device(s) depends on many things such as Start IP, END IP, Port and SSL. If you have provided valid Start IP and End IP, then please check the port number and the SSL mode of the device so that you can get proper results.