Understanding Users option in IXM WEB

Applies to

TITANTOUCH 2SENSE 2MERGEMYCROMERGE CR
All DevicesAll DevicesAll DevicesAll DevicesAll DevicesAll Devices

Description

User lists allow administrators to manage users in IXM WEB.

Click USERS tile >> Users app that will redirect to the “Users” window.

Add Users

  • Click Add and the application will redirect to the “Add User” window where new users can be created.

Edit Users

  • Double click on any user to edit the existing user in IXM WEB.

Delete Users

  • Select user(s) and click Delete.
  • Provide valid credentials and click “Delete”.

Export Users

  • Click Export to export all the IXM WEB users in an excel file (UsersDD-MM-YYYY_HH-MM-SS.csv).

Import Users

  • Click Import.
  • Click Overwrite (this will overwrite already existing users in the IXM WEB database and the old information will be lost) or Skip Overwrite (this will skip the users in the IXM WEB database if they already exist and the old information will not be lost) as per requirement and select the user file which needs to be imported.
  • At the end of the process, application will display a success or failure status message.

Transfer to Smartcard

  • Select “User”, go to “Transfer” and click SmartCard. This will transfer the selected user record to a Smart Card.

Transfer Selected User(s) to Device

  • Select User, go to “Transfer” and click on Selected.
  • Click Overwrite (this will overwrite already existing users in the IXM WEB database and the old information will be lost) or Skip Overwrite (this will skip the users in the IXM WEB database if they already exist and the old information will not be lost) as per requirement and select the user file which needs to be imported.
  • At the end of the process, application will display a success/failure status message.

Transfer All User(s) to Device

  • Select User, go to “Transfer” and click on All.
  • Click Overwrite (this will overwrite already existing users in the IXM WEB database and the old information will be lost) or Skip Overwrite (this will skip the users in the IXM WEB database if they already exist and the old information will not be lost) as per requirement and select the user file which needs to be imported.
  • At the end of the process, application will display a success/failure status message.
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